At Your System Fixer (accessible from https://yoursystemfixer.com/), we deeply respect your privacy and are fully committed to protecting your personal data. We want to be completely transparent about how we collect, use, and safeguard your information.
Our core mission is to help you solve technical issues, and any data we interact with is strictly used to improve our services and provide better troubleshooting guidance. We do not, and will never, sell, trade, or rent your personal information to third parties.
Comments & Consultations
When visitors leave comments on the site or reach out to us for technical assistance, we collect the data shown in the comments or contact form. Additionally, we collect the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media & User Feedback
If you upload images to the website (such as screenshots of your system errors for troubleshooting), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Any technical feedback, comments, or success stories you share with us are used solely to improve our tutorials and demonstrate the real-world effectiveness of our fixes to the community.
Email Communications
When you provide your email address to ask a question or request a system consultation, your email is stored securely. We pledge to use your email exclusively to respond to your technical inquiries. We will never use your email for malicious phishing, malware distribution, or unauthorized marketing spam.
Cookies
- Comment Cookies: If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
- Administrative Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites & Third-Party Tools
Articles on this site may include embedded content (specifically YouTube videos providing step-by-step reinstallation and repair guides). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website (such as Google/YouTube). We encourage you to review their respective privacy policies.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments/inquiries, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service to ensure a safe and secure community environment.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please do not hesitate to contact us via our Contact Page.